Focus Dinner with Kevin Brown, Pacifica Group

Made redundant from the electricity board in 2003, along with co-founder Scott Pallister, Kevin set out to build a business with the ethos of providing people a better level of customer service than their competitors.

From a standing start, Pacifica Group has become one of the UK’s largest providers of home services. Its flagship brands, 0800 Repair Gas and 0800 Repair, form part of Pacifica Home Services and Pacifica Appliance Services, with the group also including UK Warranty.

Today, Kevin employs in excess of 470 staff, including 250 field-based engineers. Pacifica handles 230,000 service calls per year and, following a series of acquisitions and contract wins, the Group is continuing to grow toward achieving its five year plan and exceeding £100m in turnover.

Having grown up in the region, Kevin is hugely passionate and proud to have overseen the growth of Pacifica Group to become a major employer in the North East.

The Small Print - This event is exclusively for entrepreneurial members of the Entrepreneurs' Forum and costs £75+VAT, payable in advance. Unfortunately, we are unable to reimburse the cost of your ticket if cancelled after Monday 18th March.