Activ Technology Receives Incredible Satisfaction Rate from Customers – 97.6%!

Posted on the 21 February 2017

Activ Technology Receives Incredible Satisfaction Rate from Customers – 97.6%!

In a bid to start the new year as the best Activ can be, they recently invited all of their existing customers to complete a satisfaction survey and have been overwhelmed with the positive responses they have received. The Activ team would like to say a huge thank you to everyone who took the time to complete the survey and for the abundance of positive responses.

As a result of their combined hard work and love for our customers, results from the 2017 Customer Satisfaction Survey illustrate a satisfaction rate of 97.6%, compared to last year’s 92.5%.

A notable pattern in the responses received was on their admirable customer service, “I am very happy with the service I have received from everyone at Activ. You are proactive in managing your account, and quick to respond to any queries. Thank you.” Acorn Coaching and Development Ltd

Activ rate their customer service above the rest, and are thrilled to hear their customers do too, “I always receive a helpful and friendly service and know that I have someone to contact if I have any problems or questions.” Wilkinson Star Limited

Activ always value feedback from their customers, as it helps to ensure they are delivering the best possible service. If you have any comments you would like to share with Activ, please get in touch.

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